Corporate Security Team Leader
Location: Belfast City Centre BT1
Rate: £15.67 per hour
Shift Pattern: 4 on 4 off: 4 days (0700-1900), 4 off, 4 nights (1900-0700), 4 off.

We are seeking an experienced supervisor to oversee front-line security operations at a high-profile corporate site. This role focuses on maintaining service standards, coordinating daily shift activities, and driving team performance. You will act as the primary link between the on-site officers and the contract management team, ensuring strict adherence to site protocols while delivering exceptional client care.

Key Responsibilities

• Shift Management: Direct day-to-day guard deployments, assign duties, and lead shift briefings and handovers.
• Performance & Discipline: Monitor staff attendance, punctuality, and presentation. Conduct performance reviews and assist management with HR or disciplinary investigations when necessary.
• Incident Response: Act as the escalation point for site emergencies, ensuring incidents are handled calmly and detailed reports are filed promptly.
• System Oversight: Supervise the monitoring of access control, CCTV, and fire alarm systems, ensuring the team is fully trained on their use.
• Quality Assurance: Conduct routine floor patrols to identify safety hazards, test equipment readiness, and ensure service delivery aligns with client expectations.
• Staff Development: Mentor team members, deliver on-the-job training, and keep accurate training logs.

Candidate Requirements

• Licensing: Active SIA license is mandatory.
• Leadership Experience: Proven track record in a security supervisory or lead officer role.
• HR Competency: Prior experience managing staff performance and participating in formal workplace procedures.
• Technical Skills: Comfortable using standard office software (Word, Excel, Outlook) alongside corporate security and surveillance systems.
• Communication: Strong verbal and written skills for reporting and stakeholder engagement.
• De-escalation: Proven ability to manage high-pressure situations and defuse conflict professionally.
• Flexibility: Willingness to adapt to changing operational needs and support specialized site events.