Associate Director – Resilience

Location: London

Salary: Up to £95,000

Fixed term contract – 14 months

This role represents a great opportunity for a senior resilience professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning.

The role commences on a 14 month FTC.

Your role will include:

• Shaping, managing, and setting the Resilience strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks.
• Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams:
• Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme
• Management of the Crisis Management plans
• Responsible for running the annual Crisis Management exercise
• Shape and deliver the Incident Management strategy
• Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders.
• Lead on engagement with senior stakeholders, emergency services and tenants
• Horizon-scanning to identify potential future threats

You should meet the following criteria:

• Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment.
• Business continuity – experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019.
• Incident and crisis management – experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation.
• Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives.
• CBCI or equivalent certification.
• Degree-level education (or equivalent relevant professional experience will be considered).
• Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants.
• Prepared to work flexible and varied hours, including out of hours call out and attendance.