Security Control Room Operator / Operations Centre Operator
Shift pattern: 4 days (0700-1900), 4 off, 4 nights (1900-0700), 4 off
Location: Stockport, SK1
Salary: £16.13 per hour. Circa £35,227, plus overtime opportunities

Would you like to work at a busy global security operations centre?

Based in Stockport you will join a newly established professional control room team at a state-of-the-art control room overseeing a range of systems including CCTV, remote monitoring and alarm systems.

Applicants should meet the following criteria:

• Happy to work a mixture of days, nights & weekends on the following fixed pattern: 4 days (0700-1900), 4 off, 4 nights (1900-0700), 4 off
• Strong communication skills
• Good IT skills
• Ideally you will hold a SIA license (SG, DS, CP, CCTV etc) but we are open to receiving applications from exceptional candidates who do not hold a SIA license.

Responsibilities:

• Monitoring of CCTV systems
• Responding to alarm and intrusion detection alerts
• Remote site monitoring and escalate incidents in line with procedures.
• Contact emergency services when required

• Manage the administration of access control credentials

• Act as the first point of contact for all control room-related communications.
• Handle telephone calls, including emergency and routine enquiries.

• Monitor global travel risk and provide support to travelling employees.

• Monitor world news feeds and emerging global security threats.

• Conduct lone worker welfare check calls.