Trainee Enforcement Agent
Salary: £25,000 | OTE: £45,000-£60,000 per year + company vehicle

Hours: Monday to Friday (37.5). Start times from 6am.
We have vacancies in the following locations: Portsmouth, Bournemouth, Plymouth, Brighton, Torquay, Truro. 

Would you like to become a full-time salaried Enforcement Agent?

We have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity.

You will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice – all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow.

Experience required:

• A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months.
• Strong communication skills with the ability to handle sensitive conversations
• Self-motivated and results focused with a motivation to exceed personal targets.
• Able to use sound judgement to reach fair, practical decisions.
• Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required
• Good IT skills

What You’ll Do

• Carry out enforcement activity, including executing Liability Orders.
• Make in‑person visits, assess circumstances, and secure payments or recover goods.
• Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high‑priority cases.
• When needed, lead sensitive conversations – including with vulnerable people – using empathy, professionalism, and calm conflict resolution.
• Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.
• Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.

What is offered;

• Competitive salary and uncapped commission once training is completed.
• Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period.
• 25 days annual leave + bank holidays
• Enhanced family benefits, including comprehensive maternity and paternity packages.
• Health cash-back plan to support your well-being.
• Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes.
• Company van, fully equipped to support your work.
• Fuel card and work phone to keep you connected and ready for success.
• Pension scheme offering long-term peace of mind.